Strategy & RPA

Let machines do the repetitive work, and free up your employees to be creative. People work best when they can be creative, so having employees handle manual, repetitive tasks is not the best use of your resources. As your partner, we can help you create and implement a data-driven strategy for automation and AI that will help you increase efficiency at all levels of your business. And to help you make those important decisions, we will design a bespoke decision support system – meaning you can let your more precious resource, your people, do what they do best.

Robotic Process Automation

What is Robotic Process Automation?

Robotic Process Automation or RPA is the process of completing tasks in a business or organisation more efficiently and more effectively with the use of robotic software. This type of software has the ability to work at a much faster speed than human resources, with no room for error, as the process is automated and will only use the information it has.

These processes are becoming more and more common in all types of business. These businesses see that the initial investment in the software and long-term licence fees, comes at a lower cost to a typical salary and with the added benefits of improved accuracy, quicker timescales and the ease of flexibility it becomes a no brainer.

What can RPA do?

The software used for RPA is called a robot, these robots can perform tasks, to enable a company to view and understand the data they received in a more improved way. A business does not typically use just one robot, but multiple ones can work together to help a business to understand their data more easily.

There are many different processes that a robot can be useful for, some of these are detailed below:

  • Gather data
  • Collate and validate information
  • Structure data
  • Analyse data
  • Record information
  • Transport data
  • Calculate data and make decisions on what to do
  • Communicate with users
  • Manage activities
  • Monitor performance
  • Report on manual errors
  • Learn about the data
  • Forecast outcomes

As detailed, there are many different tasks RPA can be used to do, these tasks would have historically been completed by human resources in a business (and are currently still used in many businesses), however the accuracy of these tasks are subject to the user inputting data correctly, analysing it accurately and ensuring each task is completed regularly. The use of RPA removes these manual processes and allows robots to take precedent.

What can RPA support?

RPA is most commonly used for tasks which are repetitive and can be prone to error. These tasks would usually be mundane and too monotonous for a human processor to complete accurately on a day-to-day basis.

The software will simulate the way a person would complete a task, no underlining systems would change only the effectiveness of the task. Simple rules are created which allow the robot to follow and make decisions so these processes can be performed from start to finish with little or even no human interaction.

Why use RPA?

The benefits of introducing RPA into your working environment far outweigh any cost to install and maintain the solutions.

Benefits you will gain from implementing these processes are:

  • Reduced time frames for processes,
  • The flexibility to change the rules when required
  • Scalability of a task by introducing multiple robots
  • Improved accuracy on tasks
  • Enhanced employee morale, less time spent on mundane tasks
  • More time available for employees to focus on useful processes e.g. innovation
  • Enhanced customer satisfaction from quicker processes and innovation

It is important to recognise the value gained by current employees and customers by introducing RPA and take into account how this will affect them in the long run by incorporating these innovative solutions into your business.

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